Brand sentiment analysis
What does the world think of Deliveroo?
The sentiment score is available in the full report.
Mixed, leaning negative
Score in full report
Deliveroo faces serious worker exploitation concerns dominating public discourse, with multiple court victories for riders seeking employee status and allegations of human trafficking in France. While the app maintains a solid 4.6/5 on iOS and the service is convenient for customers, independent media and social platforms are increasingly focused on labor rights violations, regulatory scrutiny, and mounting legal challenges rather than operational satisfaction.
Convenient service reliability and user satisfaction
The iOS App Store rating of 4.6 out of 5 from over 205,000 reviews reflects consistent user appreciation for order delivery speed and convenience. Social media posts show customers enjoying the service and praising delivery times, with some humorous references to Deliveroo becoming part of everyday
Detected concerns (locked)
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<a href="https://pollyx.org/en/sentiment/deliveroo" target="_blank" rel="noopener"> <img src="https://pollyx.org/api/badge/deliveroo" alt="Deliveroo brand sentiment score by PollyX" height="28"> </a>