Opens Oct 17.

Brand sentiment analysis

What does the world think of Depop?

The sentiment score is available in the full report.

Positive

Score in full report

Depop reads as a broadly loved consumer brand with a persistent layer of seller frustration underneath. Independent coverage frames it as a central player in what the New York Times calls a golden age of secondhand shopping, the iOS app holds 4.8 out of 5 across roughly 943,000 ratings, and Bluesky and Mastodon chatter is dominated by haul posts, thrift finds and people promoting their own shops. The counterweight is a steady stream of seller-side complaints about fees, payout timing, suspensions and app stability, plus a lukewarm Trustpilot score around 3.5 and regulatory scrutiny of eBay's a

Cultural relevance and genuine buyer delight

Social conversation is full of unprompted enthusiasm, from 'I love depop so bad because what you mean I got this for $9?!' to outfit posts where users volunteer that most of the look came from Depop, and national press credits the app with bringing good thrift store energy online. That love is quant

Detected concerns (locked)

Seller fees, boosting costs and delayed payouts
Customer support and unexplained account suspensions
App crashes, lag and shipping calculation bugs
Based on 116 independent public sources, brand-owned content excluded. As of Aug 9, 2026, from a free snapshot reading news and web search results, Bluesky, Mastodon, Hacker News and App Store reviews. A full report also reads X, YouTube videos and their comments, Reddit discussions, TikTok, Instagram, Amazon ratings, Google Reviews, and podcast episode titles and show notes, with no cap on the number of sources. How this score is calculated

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Depop sentiment score
<a href="https://pollyx.org/en/sentiment/depop" target="_blank" rel="noopener">
  <img src="https://pollyx.org/api/badge/depop" alt="Depop brand sentiment score by PollyX" height="28">
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