Opens Dec 1.

Brand sentiment analysis

What does the world think of Eir?

The sentiment score is available in the full report.

Strongly negative

Score in full report

Eir, Ireland's telecom provider, faces persistent and widespread customer dissatisfaction centred on service reliability, billing practices, and poor complaint handling. Recent Mastodon posts from 2023-2026 document repeated outages, unresponsive support, price increases, and systemic failures in customer service infrastructure, with the brand earning a 0/5 rating on its mobile app.

Network expansion and service availability

Eir continues to expand fibre broadband rollout to new areas, with customers inquiring about network reliability as the service reaches additional regions like Waterford.

Detected concerns (locked)

Service outages and system downtime
Customer complaint mishandling and non-resolution
Price increases on core services
Preview from Oct 22, 2026, read from news and web search results, Bluesky, Mastodon, Hacker News and App Store reviews. Brand-owned content excluded. Your report is made fresh when you order, with today's data. How it works

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What do AI assistants say when asked about Eir's category? See the Eir AI visibility snapshot.

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Eir sentiment score
<a href="https://pollyx.org/en/sentiment/eir" target="_blank" rel="noopener">
  <img src="https://pollyx.org/api/badge/eir" alt="Eir brand sentiment score by PollyX" height="28">
</a>

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