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Brand sentiment analysis

What does the world think of Eir?

3.4/10

Mostly negative sentiment

Coverage and public chatter around Eir remain dominated by customer service and connectivity frustration, including RTE business reporting that used "Eir rage" as shorthand for what companies can learn from complaint volumes. Public X posts skew heavily negative, with repeated reports of unanswered orders, billing taken without acknowledgement, patchy 5G and mobile broadband, and threats to cancel. A minority of users praise value pricing and coverage strength, especially via the GOMO sub-brand, which keeps this from bottoming out.

Competitive pricing and coverage that beats rivals in places

Users publicly report bundling broadband and TV with Eir at around 65 euro a month versus far higher rival quotes, and several say Eir mobile coverage works where a competitor's fails, including one Vodafone customer noting Eir coverage worked perfectly in the same location. GOMO, Eir's low-cost bra

Detected concerns (locked)

Unreachable customer service and unanswered orders
Billing taken before service delivered
Signal blackspots and roaming data failures
Based on 18 independent public sources, brand-owned content excluded. As of Aug 6, 2026, from a free news-and-web snapshot. How this score is calculated

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Eir sentiment score
<a href="https://pollyx.org/en/sentiment/eir" target="_blank" rel="noopener">
  <img src="https://pollyx.org/api/badge/eir" alt="Eir brand sentiment score by PollyX" height="28">
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