Opens Oct 17.

Brand sentiment analysis

What does the world think of Eir?

The sentiment score is available in the full report.

Negative

Score in full report

Independent coverage and organic social chatter about the Irish telecoms operator Eir remain dominated by service failures, billing disputes and complaint-handling problems, with RTE business journalism using the phrase "Eir rage" as shorthand for reputational damage from unresolved complaints and reporting court action over the company's complaints record. The most recent evidence continues that pattern: a mid-summer investigative piece on an Eir data issue circulating on Mastodon, ongoing formal-complaint frustration from customers, and repeated price-rise stories including a hike to legacy

Value pricing, bundles and coverage that beats rivals in places

Customers publicly report broadband and TV bundles around 65 euro a month versus notably higher quotes from competitors, and several say Eir mobile coverage works in locations where a rival network fails. The lower-cost GOMO proposition and network reach are the clearest sources of positive word of

Detected concerns (locked)

Complaint handling and unresolved escalations
Billing, price rises and contract terms
Broadband and mobile reliability with slow fault fixes
Based on 105 independent public sources, brand-owned content excluded. As of Aug 9, 2026, from a free snapshot reading news and web search results, Bluesky, Mastodon, Hacker News and App Store reviews. A full report also reads X, YouTube videos and their comments, Reddit discussions, TikTok, Instagram, Amazon ratings, Google Reviews, and podcast episode titles and show notes, with no cap on the number of sources. How this score is calculated

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Eir sentiment score
<a href="https://pollyx.org/en/sentiment/eir" target="_blank" rel="noopener">
  <img src="https://pollyx.org/api/badge/eir" alt="Eir brand sentiment score by PollyX" height="28">
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