Opens Oct 17.

Brand sentiment analysis

What does the world think of Expedia?

The sentiment score is available in the full report.

Mixed, leaning positive

Score in full report

Expedia's public picture splits cleanly in two: business and product coverage is strongly favourable, with earnings beats, a raised sales forecast, a 15% share jump on B2B momentum, all-time-high stock mentions and near-perfect app store ratings from millions of users, while day-to-day traveller chatter skews sour. Independent social conversation on Bluesky and Mastodon is dominated by refund battles, phantom hotel bookings, opaque pricing gags and mockery of the ChatGPT-powered marketing push, alongside ethics and boycott pressure tied to a UN settlements database listing. The net read is a w

Mainstream app approval and visible commercial momentum

The apps carry exceptional ratings at scale, 4.8/5 from roughly 5.9 million iOS ratings and 4.9 on Google Play from 1.64 million reviews, with reviewers repeatedly calling booking easy and trips smooth. Independent business coverage reinforces it: quarterly results topping estimates, shares surging

Detected concerns (locked)

Refunds, phantom bookings and post-booking support
Backlash to the AI and ChatGPT travel pitch
Pricing transparency and hidden fee complaints
Based on 122 independent public sources, brand-owned content excluded. As of Aug 9, 2026, from a free snapshot reading news and web search results, Bluesky, Mastodon, Hacker News and App Store reviews. A full report also reads X, YouTube videos and their comments, Reddit discussions, TikTok, Instagram, Amazon ratings, Google Reviews, and podcast episode titles and show notes, with no cap on the number of sources. How this score is calculated

Run a full Expedia report

See every negative theme, platform-by-platform breakdown, competitor comparison, audience profile, and a step-by-step improvement plan.

Generate the full report

Show your score

Embed this live badge on your site - it updates automatically and links back to this page.

Expedia sentiment score
<a href="https://pollyx.org/en/sentiment/expedia" target="_blank" rel="noopener">
  <img src="https://pollyx.org/api/badge/expedia" alt="Expedia brand sentiment score by PollyX" height="28">
</a>