Brand sentiment analysis
What does the world think of Lufthansa?
The sentiment score is available in the full report.
Mixed
Score in full report
Lufthansa's current picture splits sharply: independent business coverage is dominated by a steep second quarter profit slump on Iran-war fuel costs, roughly 20,000 flights cut between May and October, up to 4,000 job reductions by 2030 and warnings of higher fares, while passenger-facing sentiment swings between genuine affection and frustration. Store ratings are strong in aggregate (4.7 on iOS from about 89,000 ratings, 4.9 on Google Play), and repeat flyers praise crews as professional and warm, but Trustpilot reviewers call staff rude and dismissive, tech forums flag stranded-passenger in
Centenary heritage and loyal flyer affection
The 100th anniversary programme, the restored Lockheed Super Star, multi-aircraft special liveries and the newly opened Hangar One visitor centre in Frankfurt generated warm, widely shared enthusiast coverage, and aviation accounts such as Flightradar24 amplified it. That sits alongside consistent f
Detected concerns (locked)
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<a href="https://pollyx.org/en/sentiment/lufthansa" target="_blank" rel="noopener"> <img src="https://pollyx.org/api/badge/lufthansa" alt="Lufthansa brand sentiment score by PollyX" height="28"> </a>