Brand sentiment analysis

What does the world think of Screwfix?

Positive

Score in full report

Screwfix commands exceptional brand recognition and loyalty in the UK DIY and trade sectors, with YouGov data showing 98% fame, 75% popularity, and only 1% active dislike. Bluesky and community sentiment is overwhelmingly affectionate and casual, treating the brand as a trusted go-to for tools and materials; however, delivery delays, missing orders, and customer service communication failures drive significantly lower Trustpilot ratings (2.6 TrustScore) that do not reflect its broader market standing.

Trusted household default for DIY and trade

YouGov brand tracking reveals 98% awareness and 75% popularity with an unusually low 1% active dislike rate.

Detected concerns (locked)

Delivery delays and missing orders

Customer service and communication gaps

App and website usability issues

Preview from Oct 19, 2026, read from news and web search results, Bluesky, Mastodon, Hacker News and App Store reviews. Brand-owned content excluded. Your report is made fresh when you order, with today's data. How it works

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What do AI assistants say when asked about Screwfix's category? See the Screwfix AI visibility snapshot.

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