Brand sentiment analysis
What does the world think of Screwfix?
Positive with service gripes
Screwfix sits in a strong position with the wider UK public: YouGov brand tracking shows near-universal awareness at 98% fame, 75% popularity and only 1% actively disliking the brand, and DIY discussion threads treat it as a default go-to for tools and materials. The friction shows up on customer-review platforms, where an aggregate rating of around 3.2 stars across roughly 9,800 reviews and a Poor 2.6 TrustScore on Trustpilot are driven by delivery and communication complaints rather than product quality. Net picture: a broadly trusted trade retailer whose fulfilment and service experience is
Trusted household name for trade and DIY
YouGov data puts Screwfix at 98% fame and 75% popularity with just 1% disliking it, an unusually low dislike rate for a mass-market retailer. Product-level confidence is reinforced by its Trade Rated system, which only badges items rated 4 stars or above by verified customers including trade buyers.
Detected concerns (locked)
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<a href="https://pollyx.org/en/sentiment/screwfix" target="_blank" rel="noopener"> <img src="https://pollyx.org/api/badge/screwfix" alt="Screwfix brand sentiment score by PollyX" height="28"> </a>