Opens Oct 17.

Brand sentiment analysis

What does the world think of Slack?

The sentiment score is available in the full report.

Positive

Score in full report

Slack sits in solidly positive but noticeably softening territory: enterprise review platforms are glowing (Gartner Peer Insights 4.6/5 across 7,500+ ratings, App Store 4.1/5 from ~49k ratings) and the product is still treated as the default workplace communication layer, with integrations and channel structure the most consistently praised features. Against that, the loudest recent independent conversation is critical rather than celebratory: a Hacker News thread on a customer facing a $195k annual price increase drew over 3,400 points and 1,470 comments, and top-of-mind posts in the last few

Based on 127 independent public sources, brand-owned content excluded. As of Aug 9, 2026, from a free snapshot reading news and web search results, Bluesky, Mastodon, Hacker News and App Store reviews. A full report also reads X, YouTube videos and their comments, Reddit discussions, TikTok, Instagram, Amazon ratings, Google Reviews, and podcast episode titles and show notes, with no cap on the number of sources. How this score is calculated

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Slack sentiment score
<a href="https://pollyx.org/en/sentiment/slack" target="_blank" rel="noopener">
  <img src="https://pollyx.org/api/badge/slack" alt="Slack brand sentiment score by PollyX" height="28">
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