Brand sentiment analysis
What does the world think of Zoom?
The sentiment score is available in the full report.
Positive
Score in full report
Zoom sits in a comfortable but no longer unassailable position: the product itself is broadly loved, with a 4.7/5 App Store rating across more than 3.2 million iOS ratings and a Morning Consult ranking as the most trusted brand in enterprise software, while the name remains a default verb in everyday online conversation. The sharper edges in current coverage are geopolitical and security-flavoured rather than product-quality driven, with heavily upvoted Hacker News threads on France and the CNRS dropping Zoom for sovereign European alternatives, plus a steady drumbeat of infosec posts about fa
Trusted default with genuine user affection
Zoom Workplace holds a 4.7/5 average from over 3.2 million iOS ratings, with reviewers describing it as "the best app for meetings" and praising it for keeping families and distributed teams connected, and Morning Consult ranked it the number one most trusted brand in enterprise software. Social con
Detected concerns (locked)
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<a href="https://pollyx.org/en/sentiment/zoom" target="_blank" rel="noopener"> <img src="https://pollyx.org/api/badge/zoom" alt="Zoom brand sentiment score by PollyX" height="28"> </a>