Brand sentiment analysis
What does the world think of Uber?
The sentiment score is available in the full report.
Mixed
Score in full report
Uber's consumer product experience remains genuinely well loved, with 4.9-star app ratings across iOS and Google Play from tens of millions of users and a steady stream of five-star praise for individual drivers, while recent business coverage highlights record quarterly profit and an aggressive robotaxi partnership push in London and beyond. That is offset by a sharp reputational hit in the last week from New York Times reporting on Uber's legal tactics against sexual assault plaintiffs, which triggered visible #BoycottUber activity, alongside ongoing anger over surge pricing, subscription bi
Product love and driver experience
Uber holds a 4.9 rating from roughly 19.4M Google Play reviews and 16.5M App Store ratings, with recent reviews repeatedly praising punctual, courteous and safe drivers. Social conversation carries the same warmth, including a widely shared Bluesky post about a driver returning a lost phone and freq
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<a href="https://pollyx.org/en/sentiment/uber" target="_blank" rel="noopener"> <img src="https://pollyx.org/api/badge/uber" alt="Uber brand sentiment score by PollyX" height="28"> </a>