Opens Oct 17.

Brand sentiment analysis

What does the world think of Uber?

The sentiment score is available in the full report.

Mixed

Score in full report

Uber's consumer product experience remains genuinely well loved, with 4.9-star app ratings across iOS and Google Play from tens of millions of users and a steady stream of five-star praise for individual drivers, while recent business coverage highlights record quarterly profit and an aggressive robotaxi partnership push in London and beyond. That is offset by a sharp reputational hit in the last week from New York Times reporting on Uber's legal tactics against sexual assault plaintiffs, which triggered visible #BoycottUber activity, alongside ongoing anger over surge pricing, subscription bi

Product love and driver experience

Uber holds a 4.9 rating from roughly 19.4M Google Play reviews and 16.5M App Store ratings, with recent reviews repeatedly praising punctual, courteous and safe drivers. Social conversation carries the same warmth, including a widely shared Bluesky post about a driver returning a lost phone and freq

Based on 93 independent public sources, brand-owned content excluded. As of Aug 9, 2026, from a free snapshot reading news and web search results, Bluesky, Mastodon, Hacker News and App Store reviews. A full report also reads X, YouTube videos and their comments, Reddit discussions, TikTok, Instagram, Amazon ratings, Google Reviews, and podcast episode titles and show notes, with no cap on the number of sources. How this score is calculated

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Uber sentiment score
<a href="https://pollyx.org/en/sentiment/uber" target="_blank" rel="noopener">
  <img src="https://pollyx.org/api/badge/uber" alt="Uber brand sentiment score by PollyX" height="28">
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