Brand sentiment analysis
What does the world think of Wise?
The sentiment score is available in the full report.
Mixed, leaning positive
Score in full report
Wise maintains strong customer satisfaction on review platforms (4.3-4.6 stars across Trustpilot and App Store) and has expanded its product offerings with new regional features like Canadian chequing accounts and QR payment support. However, recent Hacker News discussions reveal growing frustration with account closures, access blocks, and deteriorating customer support quality, particularly around compliance and address verification issues, suggesting the service's reputation for customer experience is eroding.
Product expansion and regional innovation
Wise has launched new services including Canadian chequing accounts with CDIC insurance, cross-border QR payment support for Malaysia and other markets, and eSIM customisation options, demonstrating continued product development and adapting to regional payment preferences.
Detected concerns (locked)
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<a href="https://pollyx.org/en/sentiment/wise" target="_blank" rel="noopener"> <img src="https://pollyx.org/api/badge/wise" alt="Wise brand sentiment score by PollyX" height="28"> </a>