Brand sentiment analysis
What does the world think of Amazon?
The sentiment score is available in the full report.
Mixed, leaning negative
Score in full report
Amazon's product experience still commands enormous mainstream goodwill, with the Shopping app holding a 4.8/5 average across 8.4 million iOS ratings and review-mining studies showing roughly 69 percent positive sentiment in Amazon product reviews. But the current conversation is dominated by hostile coverage and activism: fresh reporting this week on a planned Texas gas plant for AI data centres that could become the single largest greenhouse gas emitter in the US, a New Jersey lawsuit over driver treatment, plus ongoing threads on 16,000 job cuts, union fights, price-inflation allegations an
Product experience and convenience still rated highly
The Amazon Shopping iOS app carries a 4.8/5 rating from over 8.4 million reviews, and independent review-sentiment research on Amazon marketplace data finds around 68.5 percent of reviews positive versus 24.5 percent negative. Even critics in tech forums concede the all-in cost and speed are hard to
Detected concerns (locked)
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<a href="https://pollyx.org/en/sentiment/amazon" target="_blank" rel="noopener"> <img src="https://pollyx.org/api/badge/amazon" alt="Amazon brand sentiment score by PollyX" height="28"> </a>