Brand sentiment analysis
What does the world think of Skyscanner?
The sentiment score is available in the full report.
Positive
Score in full report
Skyscanner enjoys strong everyday goodwill as the default first stop for cheap flights: a 4.4/5 Trustpilot average across 22,000+ reviews, 4.8-star app store ratings on both iOS and Google Play, and a steady stream of casual social chatter on Bluesky and Mastodon where people treat opening Skyscanner as shorthand for wanderlust. Sentiment cools sharply at the point of booking, where independent reviews and app-store comments repeatedly flag prices that change at checkout, opaque third-party agencies and an absence of reachable human support. There is also a visible minority thread, especially
The default cheap-flight finder people actually trust
Trustpilot reviewers overwhelmingly report finding excellent prices and saving money, praising the breadth of comparison and price alerts, and the mobile apps sit at 4.8 stars across roughly two million combined ratings. Independent voices reinforce it: travel writer Nomadic Matt recommends it as hi
Detected concerns (locked)
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<a href="https://pollyx.org/en/sentiment/skyscanner" target="_blank" rel="noopener"> <img src="https://pollyx.org/api/badge/skyscanner" alt="Skyscanner brand sentiment score by PollyX" height="28"> </a>