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Brand sentiment analysis

What does the world think of Skyscanner?

6.9/10

Positive with booking caveats

Independent evidence on Skyscanner skews favourable: its Trustpilot listing summarises reviewers as overwhelmingly having a great experience, consistently finding excellent prices and saving money, and travel creators such as Nomadic Matt publicly recommend it as their go-to flight search tool. The tone cools when the conversation shifts from search to booking, where discussion focuses on the third-party agencies behind the results and on prices that do not always match at checkout, with some commenters pointing to Google Flights instead. Coverage in this window is discussion and review led ra

Trusted as the cheapest-flight finder

Skyscanner's Trustpilot page (2,202 reviews) is characterised by reviewers overwhelmingly reporting a great experience, with customers consistently finding excellent prices and saving money. Travel bloggers reinforce this, with Nomadic Matt publishing a review explaining how it works and why readers

Detected concerns (locked)

Third-party booking partner failures
Prices not matching at checkout
Refunds and confirmation disputes
Based on 8 independent public sources, brand-owned content excluded. As of Aug 4, 2026, from a free news-and-web snapshot. How this score is calculated

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Skyscanner sentiment score
<a href="https://pollyx.org/en/sentiment/skyscanner" target="_blank" rel="noopener">
  <img src="https://pollyx.org/api/badge/skyscanner" alt="Skyscanner brand sentiment score by PollyX" height="28">
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