Opens Oct 17.

Brand sentiment analysis

What does the world think of New Balance?

The sentiment score is available in the full report.

Positive

Score in full report

Coverage of New Balance is dominated by a genuine cultural upswing: independent commentary frames the brand as having escaped its "dad shoe" purgatory into legitimate cool, and social conversation is thick with high-profile tie-ins including Miu Miu with Coco Gauff, Rosalia as global ambassador, K-pop faces such as IU and aespa's Winter, a Kawhi Leonard and Tiago Lemos skate collab and even a Tag Heuer smartwatch. The counterweight is transactional rather than reputational: the direct-to-consumer channel draws heavy criticism on review platforms over quality, fit and unresponsive customer serv

Collab-driven cultural resurgence

Independent commentary and retrospectives describe New Balance breaking out of its "dead shoe" perception into a genuinely cool brand on the back of design-led partnerships, with reporting citing a roughly 200 percent jump in media impressions for its collabs. Social chatter reinforces it, from the

Detected concerns (locked)

Direct-to-consumer service and delivery failures
Quality, durability and fit complaints
Advocacy scores trailing rival sneaker brands
Based on 100 independent public sources, brand-owned content excluded. As of Aug 9, 2026, from a free snapshot reading news and web search results, Bluesky, Mastodon, Hacker News and App Store reviews. A full report also reads X, YouTube videos and their comments, Reddit discussions, TikTok, Instagram, Amazon ratings, Google Reviews, and podcast episode titles and show notes, with no cap on the number of sources. How this score is calculated

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New Balance sentiment score
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