Opens Oct 17.

AI visibility

What AI assistants say about The Body Shop

We asked ChatGPT

“What are the best ethical beauty brands? Which would you recommend and why?”

The Body Shop came up only in passing

Also named:

EthiqueDr. Bronner'sInnersense Organic BeautySheaMoistureSundial Brands

“Short answer - there isn’t a single “best” ethical brand because “ethical” covers different things (no animal testing, fair pay / fair‑trade sourcing, low waste packaging, strict ingredient safety, worker/community support, B‑Corp status, etc.). Below I give a short checklist for what to look for, then 10 brands I often recommend (with why), grouped by the values they most reliably deliver. If you tell me your skin/h…”

B

80/100 AI-readiness

www.thebodyshop.com (official site, from public records) · can the AI crawlers read the site? Checked by code, not by a model.

AI assistants can read pages when answering (robots.txt):ChatGPT, Claude, Perplexity, Google, Copilot and Mistral can all fetch your pages when a person asks about you.
AI models may train on the site (robots.txt):No training crawler is blocked, so future model versions can learn about the brand from its own pages.
llms.txt for AI assistants:Present - AI tools get a curated summary of the site.
Homepage reachable:Loads over HTTPS.
Structured data (schema.org):No JSON-LD found - machines have to guess what the company is.
Title and description:Both present and descriptive.
Sitemap:Listed in robots.txt.
One live question to one assistant, asked by PollyX on Oct 15, 2026 and asked again about once a month. Assistants answer differently every time, so this is a sample, not a score. The full check asks 12 buyer questions of nine assistants and records every page each one reads. How AI visibility is measured

Is The Body Shop the first recommendation, and how is it described?

That was one question to one assistant. The full check asks nine assistants 12 buyer questions each, shows where The Body Shop is first, listed or absent, who is named instead, which pages the assistants read, and what to publish to change it.

Looking for what real people say? See the The Body Shop brand sentiment snapshot.