Credits, billing and refunds
What a credit buys, prices and VAT, receipts and when money comes back.
7 articles
- How credits workOne credit buys either product: a full sentiment report or an AI Visibility check. Credits never expire.
- Prices and VAT€20.99 for a report or check, credit packs at €18.50 a credit, and the Full Picture bundle. Prices include VAT.
- Buying credits or a single reportBuy a credit pack from the Pricing page, or pay for one report or check at checkout. Payment is by card, Link or a local method Stripe offers.
- The Full Picture: a report and an AI check togetherA sentiment report plus an AI Visibility check on the same brand in one order, for €39.99 or 2 credits.
- Monthly plansStarter, Growth, Pro and API plans are announced but not on sale yet. Pay as you go needs no plan.
- Refunds: when money comes backYou are never charged for a report we cannot deliver. Not enough data means money back; a technical failure means a free re-run, then an automatic refund.
- Receipts, invoices and VAT numbersStripe, through its Link service, is the seller of record: it emails your receipt, handles the tax and accepts an EU VAT number at checkout.
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